Before You Buy

Tips before you hire a heating and air cooling contractor

Before you let an HVAC repairman into your home, you should first determine if the contractor you contacted is the best choice for the job. You don’t want to risk the safety and security of your family and property by hiring someone who cannot guarantee you efficient services at reasonable prices.
Ask yourself the following questions before you finally sign the deal with an HVAC company:


  • Is the contractor easily accessible?

If you have an urgent concern with your HVAC system, you need to get in touch with your contractor as quickly as possible. You should be able to reach the company via fax, telephone or email even on weekends or holidays.


  • Does the contractor come highly-referred by your friends and family?

Take the consensus of people in your neighborhood about their most preferred HVAC contractor, but make an independent inquiry and selection. Keep in mind that different structures have unique heating and cooling needs, so one person’s best bet for the job might not be a good fit for you.


  • Does the contractor’s bid offer the value in terms of price, product and service?

Don’t make decisions based on price alone and consider other factors such as the quality of the services and products that come with the bid package. If you have to ask why a particular contractor’s price is lower than the others, do so.


  • Can the contractor commit to your written agreement?

Have a detailed copy of the job order before the work begins so you can monitor the contractor’s progress and call his attention to any deviations from your agreement. Pay particular attention to the warranty stipulation and clarify the process for availing of it.


  • Does the contractor have the requisite permits and licenses?

You don’t want to have a fly-by-night contractor to work in your home. Check if the contractor’s license is current and if they have the necessary general liability and workman’s compensation insurance for their employees.


  • Can you rely on the same contractor for long-term service and maintenance?

Choosing a heating and cooling contractor is not a one-time project. You want to hire someone who can provide you with good quality service for many years and whom you can trust with your privacy, safety and security.


  • Are the contractor’s personnel well-qualified and courteous?

A contractor company is only as good as its technicians. Good, up-to-date training and excellent work history is desirable, but it would be even better if you are comfortable with the people who are working on your HVAC system.


At Goff Heating and Air Conditioning, your safety, comfort and security are our top priority. We want to give you the best quality services at competitive rates, so give us a call and find out how we can cater to your HVAC needs.